Adagio Help is a Helpdesk software application for all your support needs resulting in a robust support mechanism. This intelligent ticketing application helps in saving time with automations, provide smart self-service options and build custom reports.

FEATURES

  • Omni-channel ticketing system
  • Integrated ticketing dashboard for data analysis and reporting
  • Keyword based contextual support
  • Email, phone, chat & social media integration
  • Chatbot integration
  • Intuitive ticket views
  • Automatic answer suggestions
  • Agent collision alerts
  • Ticket comments & tags
  • Collaboration across teams

BENEFITS

  • Deliver seamless Omni channel support
  • Better response rate
  • Increased customer delight
  • Employee satisfaction
  • AI backed data crunching
  • Benefits small-sized to large companies